I believe it is so important to build strong and trusting relationships with business colleagues so that we are working together and the legal team is not siloed from the rest of the business. I am so proud when a team member is recognised by the business for their part in problem-solving an issue or getting through a tough project as part of a wider team. Less about business partnering and more about being part of the business!

In a crisis, your demeanour sets the tone. The business does not want to see its GC flustered or reactive. Nor do third parties who you want to instil confidence in (lenders, regulators, M&A counterparties). I learnt this during Thomas Cook’s financial collapse. When the worst happens—and it did—it puts everything into perspective. You survive, and you grow, and staying calm makes everything easier to manage.